Telecom Service Assurance Market – Industry Challenges, Key Vendors, Drivers, Trends and Forecast to 2027
Telecom
Service Assurance Market Overview:
Global
Telecom Service Assurance Market is expected to reach USD 9.32
Billion by 2027, registering a CAGR of 9.3% during the forecast
period 2020–2027. In this report, Market Research Future (MRFR) includes
the segmentation and dynamics of the market to offer a better glimpse of the
coming years.
An increase
in the number of cellular/mobile subscribers and the growing need of operators
to automate network operations due to high customer churn rate are factors
driving the global Telecom Service Assurance Market. Telecom service assurance helps telecommunication
companies to enhance the quality of services offered by various telecom
operators. It is a key competitive differentiator for telecommunication
operators globally. All the key services offered by the telecom providers must
be strong on service performance management and operations practices.
Telecommunication service providers are offering several innovative services
apart from traditional data and voice services in order to remain competitive
in the telecommunication market; these services include over the top service
(OTT) and digital payment services. With such intense competition, CSPs are now
extensively focusing on product quality, since customers are expected to be
loyal to a brand only until the services offered by the provider are
satisfactory. In order to do so, CSPs have to ensure efficient service
support and service delivery management. Telecom service assurance is a
holistic solution that helps in efficiently managing and keeping up with the
quality of services. Telecom service assurance includes a number of tools for
fault and event management, performance management, quality of service
management, network traffic management, network and service testing, and
customer experience management, among others. All these solutions help the
telecom operator to effectively enhance the quality of services offered to the
customers.
The
adoption of telecom service assurances is specifically increasing in developing
economies where the competition in the telecommunication industry is growing.
Also, with the entry of various telecom service assurance providers in the
market, enterprises have various vendors to evaluate before selecting the
solution vendor, which in turn is creating competition in the market. Also,
with the introduction of more affordable and technologically advanced
solutions, the popularity of the telecom service assurances is increasing. All
these developments in the market are driving the market forward.
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Competitive
Analysis:
The
Prominent Players operating in the Telecom Service Assurance Market
are Huawei Technologies Co., Ltd (China), Hewlett Packard Enterprise
Development LP (US), Accenture (Ireland), Comarch SA (Poland), IBM (US), VMware
(US), TEOCO Corporation (US), Nokia (Finland), NETSCOUT Systems, Inc. (US),
Anritsu (Japan), Centina Systems (US), Enghouse Networks (US), Infovista (US),
NEC Corporation (Japan), and MYCOM OSI (US).
Segmental
Analysis:
The Global
Telecom Service Assurance Market has been segmented on the basis of Component,
Deployment Type, Operator Type, and Region.
·
Based on the component, the telecom service
assurance market has been segmented into product and services. The
product segment accounted for the higher market share in 2018 and is expected
to account for the larger share during the forecast period as well. With the
growing demand for products from both mobile as well as fixed operators, the
need for various telecom service assurance products is increasing. The services
segment is expected to record a higher CAGR during the forecast period. Between
professional and managed services, the managed services segment is expected to
register the higher CAGR during the forecast period.
·
Based on deployment, the telecom service assurance
market has been segmented into on-premise and cloud. The cloud segment is
expected to register the higher CAGR during the forecast period.
Telecommunication companies are rapidly adopting cloud-based services and
solutions as these offer several benefits, including scalability, flexibility,
and ease of operation, to telecom operators..
·
Based on operator type, the telecom service
assurance market has been segmented into mobile operator and fixed operator.
The mobile operator segment expected to exhibit the highest CAGR during the
forecast period, 2019–2025
Regional
Analysis:
The
regional analysis for the global telecom service assurance has been done for
North America, Europe, Asia-Pacific (APAC), and the Middle East & Africa,
and South America.
The market
in North America accounted for the largest market share in 2018, and it is
expected to register high growth during the forecast period. The key driving
factors for the growth of the telecom service assurance market in the region
include the growing demand for such solutions among various communication
service providers in the US, Canada, and Mexico.
The market
in Asia-Pacific is expected to record the highest CAGR during the forecast
period. For the purpose of analysis, Asia-Pacific has been categorized as
China, Japan, India, and the rest of Asia-Pacific. This growth can be
attributed to the growing number of companies in the region and their need for
efficient management of queues.
Table of
Contents
1.
Executive Summary
1.1. Market
Attractiveness Analysis
1.1.1.
Global Telecom Service Assurance Market, By Component
1.1.2.
Global Telecom Service Assurance Market, By Deployment Type
1.1.3.
Global Telecom Service Assurance Market, By Operator Type
1.1.4.
Global Telecom Service Assurance Market, By Region
2. Market
Introduction
2.1.
Definition
2.2. Scope
Of The Study
2.3. Market
Structure
2.4. Macro
Factor Indicator Analysis
Continued…
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